Your solar farm is 200km from the nearest city. Your field technician speaks Telugu.
Your work order portal is in English. Requires WiFi he doesn't have.
He's on WhatsApp. Same phone. Same connection. Actually works.
We run field operations the way India actually operates.
The rural operations problem
Remote renewable energy sites have communication challenges:
- No connectivity: 2G/3G at best. Your portal times out. WhatsApp works.
- Language barriers: English work orders to Hindi/Telugu speaking technicians. Instructions misunderstood.
- Delayed updates: Inverter fixed at 11 AM. You find out at 4 PM when technician returns to office.
- Lost documentation: "Send photos" via email. Technician forgets. Site visit repeated next week.
- Unreported issues: Technician notices problem. No quick way to report. Escalates days later.
The result: 4-6 hour response times. Issues unreported. Supervisors calling every hour asking "is it fixed?"
How we communicate
WhatsApp. Six Indian Languages. Works on 2G.
Not a mobile app to install. The platform already in their pocket.
Work Order Delivery:
- Technician receives work order via WhatsApp
- Available in Hindi, Telugu, Tamil, Kannada, Marathi, Bengali
- Photos and instructions included
- Simple commands to update status
Status Updates:
- "START" when beginning work
- "COMPLETE" when done
- System tracks time automatically
- Supervisors see updates in real-time
Issue Reporting:
- Message about equipment problem
- Photos attached instantly
- Supervisor alerted immediately
- Response dispatched in minutes
Photo Documentation:
- Before/after photos via WhatsApp
- Automatically linked to work order
- No "please send photos again" requests
- Quality control reviews immediately
The India-specific approach
Multi-Language Support:
- Commands work in 6 Indian languages
- Natural language processing understands variations
- Typos and mixed languages handled
- No English required
Low-Connectivity Design:
- Works on 2G/3G connections
- Photos compressed automatically
- Text-first interface
- Messages queued when offline
Zero Training:
- If you can send WhatsApp, you can use the system
- Natural commands
- No portal login required
- Instant responses
The business impact
Faster Response
- 4-6 hour average → 30 minute average
- Real-time status updates
- Immediate problem reporting
- Faster dispatch decisions
Better Documentation
- 85% more photos submitted
- Accurate problem descriptions
- Location data captured
- Complete work records
Higher Productivity
- No time wasted on portals
- Technicians know next task immediately
- 40% more tasks completed per day
- 70% fewer supervisor check-in calls
Real Visibility
- See field operations in real-time
- Track completion trends
- Identify equipment patterns
- Monitor response times
What you see
Every solar farm includes operations monitoring:
Field Operations Dashboard:
- Live technician updates
- Work order status across all jobs
- Response time tracking
- Equipment issue patterns
Technician Performance:
- Task completion rates
- Average response times
- Documentation quality
- Engagement metrics
Equipment Monitoring:
- Issue frequency by equipment
- Problem resolution times
- Maintenance history
- Performance trends
The rural solar reality
Your solar farm isn't in Bangalore. It's 200km away with 2G connectivity.
Your technician doesn't have a high-end smartphone. He has a basic phone with limited storage.
Your portal requires 4G and app downloads. WhatsApp works on 2G.
We built operations for the India that actually exists. Six languages. Low bandwidth. Zero training required.
For facilities across rural India where connectivity is limited.
For multi-site operations with technicians speaking different languages.
For solar farms where response time determines generation uptime.
We build and operate 10MW+ solar facilities. WhatsApp-based field operations delivers 30-minute response times across rural India.
Traditional EPCs hire contractors. Give them portals that don't work. Wonder why response times are slow.
We operate our own facilities. Simple communication is our advantage. Faster response. Higher uptime. Better returns.
Request a site visit—we'll show how ZIANI-operated solar farms achieve fast response times across rural India, and how that translates to higher generation and better project returns.